DELIVERY AND PAYMENT www.keraline.us will do everything it can to ship your order as quickly as possible. www. Keraline.us delivers anywhere in Continental United States. Visit our other sites for orders in Europe ( www.keraline.fr) and Canada ( www.keraline.ca). Please contact us for any other destinations. Shipping policy You will receive an email confirming your order as soon as your payment is validated. You will receive your order in approximately 3 to 7 business days. All shipments are insured. If a product you ordered is out of stock, we will inform you by email and/or telephone. We only ship within Canada. For orders outside of Canada please contact us. Payment options We accept MasterCard and Visa payments through PayPal (you do not need a PayPal account for this). You can also pay directly through your PayPal account if you have one. Sales tax Our products are made in Quebec, Canada. Federal and provincial taxes apply and will be added to the total of your purchase. T aking orders Once you have finished adding items to your cart and are ready to make your purchase, you can do so right away if you have already created an account, or you can create a new account. As a registered customer you can check the status of your order at any time. You can also access your profile. We do not keep any credit card information on our website or at our offices. Returns/Cancellation policy If you need to cancel an order, simply contact us by telephone or email and we will do our best to satisfy your needs if the order has not already been shipped. If your order has already left our warehouse, it cannot be cancelled. No returns may be made or accepted. Product warranties All of our products undergo a strict quality control process. However, if you notice that a product is damaged, it may be returned by submitting a claim to GROUPE BLUE SKIN CANADA Inc. by telephone or email within 48 hours of receiving the order and with the agreement of GROUPE BLUE SKIN CANADA Inc. Return the damaged product to GROUPE BLUE SKIN CANADA Inc. in its original packaging within 7 days of receiving the order, and once our quality control department has analyzed the product to determine if it was compliant or not, GROUPE BLUE SKIN Canada Inc. will send you a new product free of charge.
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